All our orders are shipped as soon as possible to make sure your purchase reaches you as quickly as possible. The standard shipping method is UPS Ground which is usually delivered within the U.S. in 2-10 days after we ship. UPS delivers on weekdays only.
If any item in your order is delayed or back-ordered, we will ship the items as soon as they become available.
At this time we are unable to ship to APO/FPO or P.O. Box addresses.
All Returns must first be approved by Wheels Mustang and must be clearly marked with our Return Merchandise Authorization (RMA) number on the outside of the box. Returned Items that do not have this number on the box will be refused and shipped back to sender.
Returned Items must be in Original Packaging in Brand New Condition.
Any products that have been used or mounted will NOT be accepted for returns.
Return shipping is the responsibility of the sender, and credit will not be given until all returned items are received. Accepted returns will be credited the full purchase price less shipping and handling fees from the original transaction, some returns may be subject to a 25% to 40% restocking fee. Lights may have a restocking fee of 50%.
Returned Items will only be accepted for the following.
- Fitment Issues: If for any reason your purchase does not fit or work on your vehicle we will accept returns if you provided vehicle information with your order. This is the only way that our experts can insure proper fitment for your vehicle. All other fitment issues are the responsibility of the purchaser. We will replace the item in question with an additional shipping and handling fee including the cost of shipping the original item back to us.
- Wrong Item Received: If for any reason you have received an Item different from what you ordered Wheels Mustang will ship you the correct item at no additional cost to you, and will make all arrangements to ship the incorrect items back to us.
- Customer Satisfaction: At WheelsMustang.com we are dedicated to your satisfaction. If you have any issues concerning your purchase we'd ask that you please call or email us to resolve the issue. If we can't resolve an issue with your purchase by replacement with a different item or application we will refund your purchase price less a 25% -40% (50% on lights) restocking fee and any shipping and handling charges.